Glossary

Unanswered questions? Here you will find the most important consulting terms. Please don't hesitate to contact us if you have any questions.

DIN EN ISO 9001:2015 - the most important changes

With the revision of DIN EN ISO 9001:2015, the requirements for meeting and applying a QM system in practice in a company have become far more flexible. The focus lies on a process-oriented approach which creates options for implementing structured workflow and responsibilities transparently in the company. In addition, the topics of "knowledge" and "risks and opportunities" have been incorporated in the newly revised standard, and are now accorded the significance for today's companies due to them in the shaping of a QM system.

 

 

Risk-based thinking

To ensure that the company's lasting success is not endangered the wise handling of risks is of fundamental interest to all entrepreneurs. Risk-based thinking is also part of DIN EN ISO 9001:2015 and has become an essential part of the QM system. Risks must be identified, analysed and evaluated with respect to processes, products and services. The aim is the proactive handling of risks. But opportunities for the company can also emerge, and these can be used to ensure the company's sustainable success.

Supplier Management

In this day and age of increasing customer requirements and global markets it is more important than ever to integrate your suppliers in your company and develop them continuously further.
This value-added chain conceals opportunities and risks that must be evaluated and implemented early on. Supplier management is no longer limited to arranging cost-effective conditions, but increasingly offers potential for cooperative partnerships.
Please note the following presentation